Frequently Asked Questions
Everything you need to know about your GOAT USA shopping experience.
How long will it take for my order to ship?
Most orders are processed within 1-2 business days. Once shipped, standard delivery typically takes 3-5 business days depending on your location.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Exchanges are free, while returns for a refund may be subject to a small shipping fee.
How do I know which size to buy?
Each product page features a detailed size guide. Our apparel generally follows a standard athletic fit, but we recommend checking specific measurements to ensure the perfect fit.
Do you ship internationally?
Currently, we ship to all 50 U.S. states and select international territories. Shipping costs and delivery times for international orders are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital wallets like Apple Pay, Google Pay, and PayPal.
How should I care for my GOAT USA apparel?
To maintain the quality of the fabric and prints, we recommend machine washing cold with like colors and tumbling dry on low heat or air drying.